WhatsApp Order Status Notifications

Overview

Posts order confirmations and shipment updates to customers via WhatsApp API. Provides higher engagement than email for time-sensitive notifications. **What it automates:** - WhatsApp alerts on order placement - Shipment & tracking notifications - Higher open rates vs email - Supports order status updates **Apps & credentials needed:** - Shopify or WooCommerce - Twilio (WhatsApp provider) - Phone number list integration **Setup steps:** 1. Set up Twilio WhatsApp messaging 2. Connect order source (Shopify/WooCommerce) 3. Map customer phone numbers 4. Write WhatsApp message templates 5. Test with internal number first 6. Enable for live orders 7. Monitor delivery rates **Difficulty:** Intermediate+ | **Est. setup:** 25-30 min **Note:** Requires Twilio account with WhatsApp approval

What's included

Quickstart

1. 01

   Download the JSON

   With an active Library Pass, download the workflow file right from this page or your dashboard.

2. 02

   Import into n8n

   Choose Import from File and select the downloaded JSON. The full agent graph appears, ready to configure.

3. 03

   Plug in credentials

   Each integration node prompts for credentials on first run. The setup guide lists every credential the agent expects.

4. 04

   Activate and test

   Run once with sample input, confirm the expected output, then flip the activate toggle.

Sign in to leave a review.